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"Often left out of pamphlets is the opportunity for the learner to become actively involved in the learning process. It helps if the educator poses problems for them to solve using the information. "Ask patients to read a portion of the pamphlet and then ask questions about what they read to determine if they are comprehending the message and can use the information in their situation," says Cornett. If the pamphlet has areas to write individualized instruction, the educator should do that. They should teach patients to use these sections as a reference and future resource. Educators need to individualize the pamphlet while teaching by pointing out key areas that the patient should read and highlighting these areas, says Cornett. Pamphlets are not always a good teaching tool if they are used without helping the person adapt the information to their situation. "Literacy, of course, is a big issue, but all pamphlets should be easy to read regardless of the person’s ability to read," she says. While some patients learn best by reading, others are visual or auditory learners. The educator must decide whether or not a particular pamphlet should be given based on the assessment of their patient’s learning needs and the kind of learner they are, agrees Cornett. The educator should assess the learner’s needs and abilities before pulling out the pamphlet.
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To be effective, however, pamphlets need to be targeted to the learner’s needs, she says. They also can guide teaching so all health care providers in a group cover the same material," says London. They can be shared with people not present at the teaching session. "Pamphlets can reinforce teaching and be referred to at home to aid memory.
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For example, step-by-step instructions on a home care skill are very important to have in writing. When educating patients, pamphlets are best used for information that is complex, needs to be shared with others in the family, or needs to be referred to at home, says London. "Pamphlets can also be given to patients as pre-reading’ to give the patient a head start on the content to be covered in person," she says. However pamphlets are versatile and can be used to reinforce teaching at workshops and for future reference as part of discharge instructions in waiting rooms on wall racks or bulletin boards for stimulating interest in a particular topic or for general information and they can be mailed to patients for continuing follow-up, says Cornett. They should never be the only way information is imparted to patients, agrees Sandra Cornett, RN, PhD, director OSU/AHEC Health Literacy Program, Office of Health Sciences, The Ohio
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The contents need to be discussed by the learner and health care provider for the pamphlet to become a teaching tool," says Fran London, MS, RN, a health education specialist at The Emily Center, Phoenix Children’s Hospital. "A pamphlet is not a good teaching tool when it is not used as a teaching tool, but merely handed to the learner. Written handouts work best when used as a supplement to reinforce personal instruction that is given verbally. Make sure pamphlets are working as education tools